1. Introduction

Bolt Glazing ltd. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

2. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, and address when you request a quote or contact us.
Service Information: Details about the glazing services you require.
Technical Data: IP address, browser type, and device information when you visit our website.

3. How We Use Your Information

We use your information to:

Provide and improve our glazing services
Respond to your enquiries and quote requests
Schedule and complete service appointments
Send service-related communications
Comply with legal obligations

4. Data Protection

We implement appropriate security measures to protect your personal information. Your data is stored securely and accessed only by authorised personnel who need it to perform their duties.

5. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing of your data
Request data portability

6. Cookies

Our website may use cookies to enhance your browsing experience. These are small files stored on your device that help us understand how you use our site and improve our services.

7. Third-Party Services

We may share your information with trusted third parties who assist us in operating our business, such as payment processors and scheduling software providers. These parties are obligated to keep your information confidential.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: sales@speedglazing.co.uk
Phone: 07535 135 005